UK Tel : 01539 567118
Outside UK Tel: +44 15395 67118
We fully understand and appreciate that our valued clients are domicile in countries that are much more developed than Nepal. This includes the ease of making payments and being able to take it for granted that a payment can be made online with a simple touch on an app.
Sadly the fact is that Nepal lags behind more developed nations in many aspects.
Presently we are able to offer our customers two options for making payments, both of which involve additional and variable costs, hence they are not included in the cost of your trip.
Please note that for late bookings (36 days or less before the start date) we require payment in full at the time of booking and can only accept card payments. We are unable to accept the bank transfer method of payment for late bookings. See our How to Book page.
Notes re: Bank Transfers
PLEASE TELL US IF YOU ARE PAYING BY BANK TRANSFER AND THE DATE THE TRANSFER IS MADE
Transfers can take between 3-8 working days, so the above helps us identify your transfer quickly
If you paying by bank transfer your bank will make a charge for this.
You should check with your bank what charges are made BEFORE making the transfer.
As the costs of international bank transfers seem to vary considerably (dependent upon the bank -$35-$50+ per transaction), we cannot take this cost into account when we provide you with your trip quote
Banks seem to have varying protocols and policies with regard to bank transfers to Nepal banks. Some allow online transfers, some don’t and either offer banks transfers to Nepal via telephone banking, or in person at your bank branch only.
Please check with your own bank as to their policy in this respect.
NOTE: BANKS MAY OFTEN USE A LOWER (AND MORE FAVOURABLE TO THE BANK) EXCHANGE RATE AND FOR WHICH YOU WOULD NOT LIKELY BE MADE AWARE. THIS OFTEN RESULTS IN THE AMOUNT WE RECEIVE BEING LESS THAN REQUESTED. AGAIN THIS IS NOT SOMETHING WE CAN TAKE INTO ACCOUNT.
As per our terms and conditions, if the amount we receive is less than the amount requested, the difference will be added to your invoice (in respect of deposit payments), or must be paid at your pre-trip briefing in Nepal (in respect of final balance invoice payments). Please note our bank does not make a charge for payments received and in instances where there is a discrepancy between the amount requested and the amount received we will naturally provide evidence of this.
Online bank transfers
WE DO NOT RECOMMEND ONLINE BANK TRANSFERS- Please note that Nepal banks do not have IBAN and instead have Swift Codes and thus if your bank’s online payments system requests an IBAN number it usually means that they are unable to process payments to Nepal online.
If you are making a bank transfer online you’ll need to include the additional costs your bank will charge for the international transfer AND THE EXCHANGE RATE THEY WILL USE. Other wise it is deducted during the process and consequently the amount we receive is less than the amount requested for your deposit/final balance invoice payment.
Telephone/ In bank branch transfer payments
You’ll need to ask your bank to include the additional costs your bank will charge for the international transfer. Other wise it is deducted during the process and consequently the amount we receive is less than the amount requested for your deposit/final balance invoice payment.
Notes re: Card Payments
All card transactions are in $US only and the transaction takes place in Nepal. In a country like Nepal where half the population earns less than $US 1 per day, it’s perhaps not surprising that the use of credit/debit cards is much, much less than that of your own country. Your card issuer may also charge you currency exchange fees.
Consequently the commission charged for credit/debit card payments in Nepal is much higher and is 4% for either. Another reason why card usage in Nepal is not common other than in tourist areas.
For all credit/debit card payments an additional 4% charge is made.
The COMPANY and with whom your booking contract will be with and payments made to and processed by is:
Rural Heritage Journeys PVT LTD, First Floor, Vista Building, Nagpokhari, Kathmandu, Nepal
A fully licensed and registered Tour & Trekking Operator registered with the Government of Nepal. Registration Number 69102
Members of the Trekking Agencies Association of Nepal, the Nepal Association of Tour & Travel Agents and the Nepal Mountaineering Association